Microsoft Dynamics 365 Training

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About Microsoft Dynamics 365

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Microsoft Dynamics is a customer relationship management (CRM) platform that helps businesses increase the productivity of sales teams and effectiveness of marketing strategies by focusing on social insights, business intelligence, and campaign management. 

The Microsoft Dynamics platform can be deployed for cloud solutions, used with an on-site network, or in combination of the two. Using mobile CRM applications for your business allows you to quickly and efficiently manage existing and developing customer relationships on your mobile devices. In addition to relationship management, mobile apps also give you the tools you need for seamless integration with your social media strategy. 

Why should I consider Microsoft Dynamics 365 training for my organization?

Enrolling in Microsoft Dynamics training at New Horizons will enable you to improve your existing system and processes so you can leverage the customer information you have to achieve your business goals. From courses that serve as an introduction to CRM, to learning how to customize your Dynamics 365 to meet your business needs, New Horizons has the courses you are looking for.

Should I consider Microsoft Dynamics 365 Certifications?

Microsoft Dynamics 365 certification services allow you to demonstrate your knowledge and expertise when it comes to the management of your CRM solution. Courses help you gain a better understanding of how to install, deploy, configure, and maintain your organization’s CRM to the benefit of your sales, marketing, and customer service teams. Obtaining this certification is a valuable step in advancing your career and gives you the opportunity to further your skills and solidify your status as an IT expert in your industry.

Learn more about the courses New Horizons offers for Microsoft Dynamics 365 certification by clicking through the course titles on the right of this page. For any questions you have or to sign up for a course, please contact us.

Dynamics 365 Certifications

Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate

Microsoft Dynamics 365 for Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics. There are two exams necessary to obtain this certification.

!Prerequisites
 
  • None
 

Step 2

Take These Exams

MB-200 : Dynamics 365 Customer Engagement Core

MB-210 : Dynamics 365 for Sales

Step 3

Earn This Certification

Dynamics 365 Sales Functional Consultant Associate

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

Microsoft Dynamics 365 Marketing Functional Consultants certification demonstrates expertise with implementing solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.

!Prerequisites
 
  • None
 

Step 1

Take These Courses

MB-220T00 Dynamics 365 for Marketing

Step 2

Take These Exams

MB-200 : Dynamics 365 Customer Engagement Core

MB-220 : Dynamics 365 for Marketing

Step 3

Earn This Certification

Dynamics 365 Marketing Functional Consultant Associate

Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant Associate

Microsoft Dynamics 365 for Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs. There are two exams necessary to obtain this certification.

!Prerequisites
 
  • None
 

Step 2

Take These Exams

MB-200 : Dynamics 365 Customer Engagement Core

MB-230 : Dynamics 365 for Customer Service

Step 3

Earn This Certification

Dynamics 365 Customer Service Functional Consultant Associate

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

Microsoft Dynamics 365 Field Service Functional Consultants certification demonstrates expertise with configuring the Field Service application, implementing solutions that manage the field service lifecycle, and deploying the Connected Field Service solution.

!Prerequisites
 
  • None
 

Step 1

Take These Courses

MB-240T00 Dynamics 365 for Field Service

Step 2

Take These Exams

MB-200 : Dynamics 365 Customer Engagement Core

MB-240 : Dynamics 365 for Field Service

Step 3

Earn This Certification

Dynamics 365 Field Service Functional Consultant Associate

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

The Dynamics 365 Finance Functional Consultants certificate demonstrates expertise in unifying global financials and operations; automating tasks and workflows; and streamlining customer ordering, selling, invoicing, and reporting.

!Prerequisites
 
  • None
 

Step 2

Take These Exams

MB-300 : Dynamics 365 Unfied Operations Core

MB-310 : Dynamics 365 for Finance and Operations, Financials

Step 3

Earn This Certification

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate

The Dynamics 365 Supply Chain Management, Manufacturing Functional Consultants certificate demonstrates expertise with integrating digital and physical systems and improving visibility and manufacturing efficiency.

!Prerequisites
 
  • None
 

Step 2

Take These Exams

MB-300 : Dynamics 365 Unfied Operations Core

MB-320 : Dynamics 365 for Finance and Operations, Manufacturing

Step 3

Earn This Certification

Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate

The Dynamics 365 Supply Chain Management Functional Consultants certificate demonstrates expertise with streamlining cost accounting, inventory management, master planning, and warehouse management.

!Prerequisites
 
  • None
 

Step 2

Take These Exams

MB-300 : Dynamics 365 Unfied Operations Core

MB-330 : Dynamics 365 Supply Chain Management

Step 3

Earn This Certification

Dynamics 365 Supply Chain Management Functional Consultant Associate

Contact Us

Microsoft Dynamics 365 Courses

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Find a Microsoft Dynamic 365 Training Location Near You

Ready to become a Dynamics 365 certified professional? Looking to advance your career or start a new one? New Horizons Learning Group provides a clear learning path and training for professionals looking to master Dynamics 365. New Horizons Learning Group has 10 convenient locations in major west coast and southwestern cities. Each of our facilities are equipped with state-of-the-art technology and well versed instructors. Most of our courses can be taken in person or online. We provide hosted long distance courses, online live, dedicated and onsite training for groups, instructor led courses, and even custom courses. Find one of our convenient locations near you and start learning today:

 
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Upcoming Popular Dynamics Classes


Course Starts Location Price
MB-210T01 Dynamics 365 for Customer Engagement for Sales 10/25/2021 Online LIVE - Remote Learning (Pacific Time)
MB-210T01 Dynamics 365 for Customer Engagement for Sales 10/25/2021 HDL - All Locations (Pacific Time)
MB-210T01 Dynamics 365 for Customer Engagement for Sales 2/15/2022 Online LIVE - Remote Learning (Pacific Time)
MB-210T01 Dynamics 365 for Customer Engagement for Sales 2/15/2022 HDL - All Locations (Pacific Time)
MB-210T01 Dynamics 365 for Customer Engagement for Sales 6/13/2022 Online LIVE - Remote Learning (Pacific Time)
MB-220T00 Dynamics 365 for Marketing 10/26/2021 Online LIVE - Remote Learning (Pacific Time)
MB-220T00 Dynamics 365 for Marketing 10/26/2021 HDL - All Locations (Pacific Time)
MB-220T00 Dynamics 365 for Marketing 2/15/2022 Online LIVE - Remote Learning (Pacific Time)
MB-220T00 Dynamics 365 for Marketing 2/15/2022 HDL - All Locations (Pacific Time)
MB-220T00 Dynamics 365 for Marketing 6/14/2022 Online LIVE - Remote Learning (Pacific Time)
MB-230T01 Dynamics 365 for Customer Engagement for Customer Service 8/30/2021 Online LIVE - Remote Learning (Pacific Time)
MB-230T01 Dynamics 365 for Customer Engagement for Customer Service 8/30/2021 HDL - All Locations (Pacific Time)
MB-230T01 Dynamics 365 for Customer Engagement for Customer Service 11/29/2021 Online LIVE - Remote Learning (Pacific Time)
MB-230T01 Dynamics 365 for Customer Engagement for Customer Service 11/29/2021 HDL - All Locations (Pacific Time)
MB-230T01 Dynamics 365 for Customer Engagement for Customer Service 3/28/2022 Online LIVE - Remote Learning (Pacific Time)

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