Microsoft Dynamics CRM is a customer relationship management (CRM) platform that helps businesses increase the productivity of sales teams and effectiveness of marketing strategies by focusing on social insights, business intelligence, and campaign management.
The Microsoft Dynamics CRM platform can be deployed for cloud solutions, used with an on-site network, or in combination of the two. Using mobile CRM applications for your business allows you to quickly and efficiently manage existing and developing customer relationships on your mobile devices. In addition to relationship management, mobile apps also give you the tools you need for seamless integration with your social media strategy.
Why should I consider Microsoft Dynamics CRM training for my organization?
Enrolling in Microsoft Dynamics CRM training at New Horizons will enable you to improve your existing system and processes so you can leverage the customer information you have to achieve your business goals. From courses that serve as an introduction to CRM, to learning how to customize your Dynamics CRM to meet your business needs, New Horizons has the courses you are looking for.
Should I consider Microsoft Dynamics Certifications?
Microsoft Dynamics CRM certification services allow you to demonstrate your knowledge and expertise when it comes to the management of your CRM solution. Courses help you gain a better understanding of how to install, deploy, configure, and maintain your organization’s CRM to the benefit of your sales, marketing, and customer service teams. Obtaining this certification is a valuable step in advancing your career and gives you the opportunity to further your skills and solidify your status as an IT expert in your industry.
Learn more about the courses New Horizons offers for Microsoft Dynamics CRM certification by clicking through the course titles on the right of this page. For any questions you have or to sign up for a course, please contact us.