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IT Service Management Training & Certifications

Managing the complexities of Information Technology is critical to an organization’s success. Understanding IT service lifecycles, following best practices, and understanding how to reap the benefits of a solid IT strategy are important to meeting the needs of your organization.

With courses covering such topics as ITIL, DevOps, COBIT and more, the Center for Leadership and Development has what you need to succeed. From those new to IT Service Management through to experienced professionals, our expert training can prepare you to meet the ever-changing IT needs of your organization.

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IT Service Management Courses

DevOps Training at New Horizons Computer Learning CentersThe implementation (or transition), to a DevOps development process (the integration of both development, operational teams and processes), has proven itself as an enabler to reducing time to release, improved automation of repetitive processes and a key component of agile development and release. Along with the development solutions and processes, IT Service Management (ITSM) plays a key role in supporting DevOps practices and objectives such as incident management, deployment and application performance management to name but a few.

DevOps Foundation®
Certified Agile Service Manager® (CASM)
Certified Agile Process Owner® (CAPO)
DevOps Test Engineering (DTE)
Continuous Delivery Architect (CDA)
DevOps Leader (DOL)
DevSecOps Engineer

 

DevOps Training at New Horizons Computer Learning CentersControl Objectives for Information and Related Technology (COBIT) is a framework created by ISACA for information technology (IT) management and IT governance. It is a supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks.

COBIT 5 Awareness
COBIT 5 Foundation
COBIT 5 Implementation
COBIT 5 Foundation & Implementation
COBIT 5 Foundation & Assessor
COBIT 5 Assessor for Security
COBIT 5 Foundation & Assessor for Security
COBIT 5 NIST Cybersecurity Framework
COBIT 5 Foundation & NIST Cyber Security Framework

Upcoming Popular IT Service Management Courses

Course Starts Location Price
ITIL® Foundation 10/24/2018 Online LIVE - Remote Learning (Pacific Time) $1,995.00
ITIL® Foundation 10/24/2018 HDL - All Locations (Pacific Time) $1,995.00
ITIL® Foundation 10/29/2018 Online LIVE - Remote Learning (Pacific Time) $1,995.00
ITIL® Foundation 10/29/2018 HDL - All Locations (Pacific Time) $1,995.00
ITIL® Foundation 11/05/2018 Online LIVE - Remote Learning (Pacific Time) $1,995.00
COBIT 5 Foundation 12/05/2018 Online LIVE - Remote Learning (Pacific Time) $1,995.00
COBIT 5 Foundation 12/05/2018 HDL - All Locations (Pacific Time) $1,995.00
COBIT 5 Foundation 3/18/2019 Online LIVE - Remote Learning (Pacific Time) $1,995.00
COBIT 5 Foundation 3/18/2019 HDL - All Locations (Pacific Time) $1,995.00
COBIT 5 Foundation 6/19/2019 Online LIVE - Remote Learning (Pacific Time) $1,995.00
DevOps Foundation® 10/22/2018 Online LIVE - Remote Learning (Pacific Time) $1,495.00
DevOps Foundation® 10/22/2018 HDL - All Locations (Pacific Time) $1,495.00
DevOps Foundation® 12/05/2018 Online LIVE - Remote Learning (Pacific Time) $1,495.00
DevOps Foundation® 12/05/2018 HDL - All Locations (Pacific Time) $1,495.00
DevOps Foundation® 1/07/2019 Online LIVE - Remote Learning (Pacific Time) $1,495.00

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library® is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.