1 - Office 365 services overview
Overview of Office 365 servicesOffice 365 licensing overviewOffice 365 tenant configurationOffice 365 clientsLab : Office 365 services overview
2 - Office 365 administration, tools, and techniques
Managing Office 365 with administrative portalsManaging Office 365 with Windows PowerShellManaging administrative access in Office 365 Troubleshooting administration in Office 365 Lab : Administering Office 365
3 - Administering and troubleshooting directory synchronization and directory objects
Directory synchronization and federation overview Azure AD Connect management Managing users and groups objects in Office 365Troubleshooting objects and directory synchronization in Office 365Lab : Administering directory synchronization, users, and groups in Office 365
4 - Administering and troubleshooting Microsoft Exchange Online
Overview of Exchange Online managementAdministering Exchange Online recipients Administering client access policies in Exchange Online Troubleshooting Exchange OnlineLab : Administering and troubleshooting Exchange Online
5 - Administering and troubleshooting Skype for Business Online and Teams
Skype for Business Online and Teams overviewAdministering and managing Skype for Business Online and TeamsTroubleshooting Skype for Business Online and TeamsLab : Administering Skype for Business Online and Teams
6 - Administering and troubleshooting SharePoint Online
SharePoint Online management overviewAdministering SharePoint Online site collections Administering external users in SharePoint Online Configuring OneDrive for Business Troubleshooting SharePoint OnlineLab : Configuring and administering SharePoint Online
7 - Planning and deploying Office 365 ProPlus
Overview of Office 365 ProPlusManaging user-driven Office 365 ProPlus deployments Troubleshooting Office 365 ProPlus deploymentsLab : Managing Office 365 ProPlus installations
8 - Administering and troubleshooting compliance and security in Office 365
Overview of compliance features in Office 365Administering Azure Rights Management in Office 365Administering compliance features in Office 365 Configuring and administering email security in Office 365Troubleshooting Office 365 compliance and protectionLab : Configuring and troubleshooting compliance and security
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.
This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.
Before attending this course, students must have:
- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
- A minimum of one year of experience working with Active Directory Domain Services (AD DS).
- A minimum of one year of experience working with name resolution, including DNS.
- Experience working with certificates, including public key infrastructure (PKI) certificates.
- Experience working with Windows PowerShell.
- Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.
An understanding of the following concepts as they relate to Office 365:
Understanding of Microsoft cloud services.
Understanding of the Office 365 platform.