ITIL® Planning, Protection & Optimization Series

This hands-on course leads to a Certificate in ITIL Service Capability Management - Planning, Protection and Optimization. The series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Planning, Protection and Optimization subject areas include Availability Management, Capacity Management, IT Service Continuity Management, Demand Management, Risk Management, and Information Security Management.

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  • Self-Paced eLearning Videos in HD Quality 
  • This NH Anytime membership access is good for 1 year from purchase date.  
  • Virtual Instructor Led Content
  • Automatic Updates to your Membership for New Course Releases 
  • Over 12,000 Review Questions to Asses Understanding
  • Printable Workbooks for Notes, Review and Quiz Keys
  • Final Exams to Test Knowledge and Retention
  • Completion Certificates

ITIL® Planning, Protection & Optimization Series
Course 01 - Course Introduction
Course 02 - Planning, Protection & Optimization
Course 03 - PPO Processes
Course 04 - Organize & Implement

ITIL® Planning, Protection & Optimization Series


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